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Refund Policy
Refunds may occasionally be given at the discretion of the management. Because of the perishable nature of our products you are advised to make any complaint within 1 working day of the delivery of your flowers. We always endeavour to reach an agreement with the recipient for either for a replacement or a refund depending upon the nature of the complaint.
If a payment has been made in error, please contact The Flower Shop, 8 The Hollow, Earl Shilton, Leicester, LE9 7NA, 01455 844224, [email protected].